Privacy ~

Policy

Last updated: 10 August 2025

Welcome to Zeintix.com. We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Who We Are

Zeintix is a UK-based online retailer specializing in premium cosmetic, skincare, body care, and hair care products. Our registered business address is:

13 Arbour Street, ST1 2HF, Hanley, Stoke on Trent, Staffordshire, United Kingdom.

You can contact us regarding privacy concerns at:
Email: info@zeintix.com
or via our website Contact form.

Information We Collect

We collect personal information that you provide to us directly and data automatically collected through your interaction with our website, including:

  • Name, email address, phone number, postal address

  • Account login details and passwords

  • IP address and browser information

  • Order history and purchase details

  • Preferences, interests, and products viewed

  • Comments or feedback you leave on our site

  • Cookies and similar tracking technologies (see Cookies section)

If you upload images or other media, please ensure they do not contain embedded location data.

How We Use Your Information

We use your data to:

  • Process and manage your orders, deliveries, and payments

  • Communicate with you about your purchases and account

  • Personalize your experience and recommend products

  • Improve our website, services, and customer support

  • Prevent fraud and ensure the security of transactions

  • Send marketing communications with your consent

  • Comply with legal and regulatory requirements

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember preferences, and provide targeted advertising. Types of cookies include:

  • Necessary cookies: Essential for site functionality

  • Preference cookies: Remember your choices

  • Analytics cookies: Help us understand website usage

  • Marketing cookies: Deliver personalized advertising

You can manage or disable cookies through your browser settings or via the cookie consent tool on our website.

Sharing Your Data

We do not sell your personal data. However, we may share your information with trusted third parties who assist us with:

  • Payment processing (PCI-DSS certified providers)

  • Order fulfillment and delivery

  • Customer service and support

  • Marketing and analytics services

  • Legal compliance and fraud prevention

All third parties are required to handle your data securely and only for the purposes we specify.

International Transfers

Your personal data may be transferred outside the UK or European Economic Area (EEA), for example to service providers located in other countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically:

  • Customer account and order information: retained for 5 years after last activity

  • Marketing consent data: retained until you withdraw consent

  • Fraud prevention data: retained as needed to investigate or prevent fraud

Your Rights

Under UK data protection laws, you have the right to:

  • Access and receive a copy of your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal obligations)

  • Object to or restrict processing of your data

  • Withdraw consent at any time where processing is based on consent

  • Receive your data in a portable format

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data is mishandled

To exercise your rights, please contact us at info@zeintix.com or via our website Contact form.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.